Frequently Asked Questions (FAQs)

Internet Browsers

Q: What internet browsers work best with my CTE Online?

A: Please visit the Software/Browser Requirements page of this help section.

Q: Where can I download the latest version of my Internet browser?

A: Please visit the Software/Browser Requirements page of this help section.

New Accounts

Q: How do I create an account on CTE Online?

A: Click on the Request Account link at the top of the home page. For more information, visit Getting an Account.

Q: What is my registration code?

A: A registration code is not required to create an account on CTE Online. If you were given a registration code you may enter it in the designated field. Continue to the next step if you did not receive a registration code.

Q: I accidentally selected the wrong institution when I registered for an account. How do I change it?

A: You may change your institution in your CTE Online user profile. Visit your profile and edit your current position and institution.

Q: I forgot my username.

A: Please contact webmaster@cteonline.org for assistance.

Q: I forgot my password.

A: Visit the recover password page to reset your password.

Q: My institution is not listed, what should I do?

A: If your institution does not appear on the list, please contact webmaster@cteonline.org.

My Dashboard

Q: How do I add/remove items on my Dashboard?

A: You can add/remove items on your Dashboard by clicking on the Manage Dashboard link in the upper left corner of your homepage.

Q: How do I revert back to the default dashboard settings?

A: Clicking on the Manage Dashboard link in the upper left corner of your homepage. Click the “Reset Dashboard to Original” button.

Need Help? Contact the CTE Online Help Desk if you have questions or need assistance. You may use the contact form or send help requests to webmaster@cteonline.org.