Part of Lesson Plan: He Said, She Said

Activity Overview / Details

Conflict is caused by many factors in someone's personal life and in the workplace.  There are four types or forms of conflict.  Conflict can be created by:

Simple conflict - Disagreement over a fact.

Ego conflict - A conflict in which the individuals view "winning" or "losing" as a measure of their expertise and personal worth.

Values and beliefs conflict - Conflict that arises when people differ in their thought about life in general or as an aspect of life, and these differences are brought into focus on a particular issue.

False conflict - A situation in which a person thinks a conflict exists, but in reality it does not.

Explain to students that conflict has four phases. Describe the four phases of conflict: 

Phase I - taking sides

Phase II - keeping score

Phase III - showdown

Phase IV - adjustment

It is important to know that phases can vary from one step to another depending on the situation and circumstances.