Appointment Scheduling in the Medical Office

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Introduction

This lesson was developed as a basic first assignment for scheduling appointments. It is one of the front office tasks that a Medical Assistant would be responsible for to ensure that there is a constant flow of patients. At the end of this lesson, students will understand the importance of recording accurate information.

Appointment Scheduling

Internet Assignment--How To Schedule An Appointment
20 Minutes
Review the Internet Assignment
15 Minutes
Defining the four types of appointment scheduling
20 Minutes

Industries / Subjects / Grades

Industries / Pathways
  • Health Science and Medical Technology

Standards and Objectives

Standards

California Academic Content Standards (1)
California's 2008 CTE Standards (6)

Related Instructional Objectives (SWBAT...)

  • Identify and describe the different types of appointment scheduling systems.
  • Discuss ways to schedule appointments for patients.
  • Explain how to handle special scheduling situations.
  • Schedule patient appointments.

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